Welcome to the IT Support Training Program offered by Prokoders, a leading Software Development Company committed to driving growth and transformation. This comprehensive training program is designed to equip participants with the essential knowledge and skills required to excel in IT support roles.
Our program spans either 4 or 6 months, depending on your preferred level of depth and specialization. Throughout the duration, participants will delve into various aspects of IT support, including hardware and software fundamentals, networking essentials, cybersecurity, and more.
Week 1-2: Introduction to IT Support
Week 3-6: Networking Essentials
Week 7-10: Security and Data Protection
Week 11-14: Advanced Troubleshooting and Problem Solving
Week 15-18: Cloud Computing Basics
Week 19-24: IT Project Management
By the end of the program, participants will have gained practical experience and expertise in troubleshooting, customer service, and IT project management, preparing them for successful careers in the dynamic field of IT support.
Join us on this journey of learning and development as we explore the intricacies of IT support and empower individuals to make a meaningful impact in the technology industry.